How to file online complaint to BSNL?

BSNL (Bharat Sanchar Nigam Limited) is one of the top leading telecom operator of India. Except 2 metro cities – Delhi and Mumbai, it has a vast network in all cities and states of India. From land line home to mobile phone and from 3G services to broadband, it has a number of services in its bouquet.

But with growing number of users, it’s natural that somewhere someone will face some problem also.

You can try to solve your problem by dialing specific customer care number of BSNL e.g. for land line phone service, you can dial 198 or 1500. You can even visit nearest BSNL office to lodge your complaint.

But there are times, when no one of taking proper action to solve your problem. That’s where you need to contact some higher officer to get solution.

In this article, we’ll discuss how to file your online complaint with BSNL.

Step 1

Visit the official website of BSNL at http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp



You’ll get screen something like this:

Step 2

Just start filling up simple form on screen. The fields are self-explanatory.

Be sure to enter your contact details correctly, so that BSNL officers can contact you.

That’s it.

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