How to solve your Aadhaar Card related Problems?

Aadhaar card under UID project is going to be implemented in whole India in next few months. Many states have already started making Aadhaar cards for Indian citizens. 

Aadhaar is a 12 digit individual identification number issued by the Unique Identification Authority of India on behalf of the Government of India.

This number will serve as a proof of identity and address, anywhere in India.

Any individual, irrespective of age and gender, who is a resident in India and satisfies the verification process laid down by the UIDAI can enrol for Aadhaar.

Each individual needs to enroll only once which is free of cost.

Each Aadhaar number will be unique to an individual and will remain valid for life. Aadhaar number will help you provide access to services like banking, mobile phone connections and other Govt and Non-Govt services in due course.

This article will answer following queries related with Aadhaar card:

  • Some common facts of Aadhaar card – What aadhaar is and what aadhaar isn't
  • How to find your enrolment number?
  • How to track the status of your Aadhaar card?
  • Where to submit your aadhaar related queries?
  • When will I get my aadhaar card?
  • Where to enrol for Aadhaar card?
  • How to update your aadhaar data?
  • Will there be a grievance redressal mechanism?
  • What is the Registrar / EA’s role in grievance resolution?
  • What if a Resident gets rejected by the UIDAI and is not issued the Aadhaar no.?
  • What if a Resident misplaces his Aadhaar letter /forgets his Aadhaar no.?
  • What if the Aadhaar letter does not get delivered to a Resident?
  • What can the Resident do if there are spelling mistakes / other demographic error in his/her Aadhaar letter?

 

Many people are facing problems in enrollment for Aadhaar card. Long lines of people waiting for their turn, no proper schedule when to come for your aadhaar card and after enrolment what to do if you don't get aadhaar card. The list is endless.

This article will address some of the common problems facing by them.

Some common facts of Aadhaar card

 

How to find your enrolment number?

You'll get your enrolment slip when you register yourself for aadhaar card i.e. after submitting all required documents, giving your fingerprints and retina scanning.

You MUST keep this enrolment slip in a safe place because it is the ONLY proof you have for the enrolment for aadhaar card and to track it.

Here is one of the sample of such enrolment slip.

The above image clearly shows where to find your enrolment number, date and time of enrolment. These 3 things will help you to track your aadhaar card.

 

How to track the status of your Aadhaar card?

I am not going to repeat this process as I've already written a detailed article on the same at https://www.investmentkit.com/articles/2013/01/how-to-check-your-aadhaar-card-status-online/

Please go through that.

Just I want to mention one point here that ever since I wrote that article, I'm getting number of comments from people submitting their complaints to me. Let me answer that here. 

This is NOT the right place to post your complaints related to aadhaar card. Read further below where to submit then.

 

Where to submit your aadhaar related queries?

Any resident seeking enrolment is given a printed acknowledgement form with an Enrolment Number, that enables the resident to make queries about her/his enrolment status through any communication channel of the contact centre.

 

Voice – 1800-180-1947 

Fax – 080-2353 1947 

Letters – PO Box 1947, GPO Bangalore – 560001 

Email – [email protected]

 

When will I get my aadhaar card?

The most common query is:  "when will I get my aadhaar card?"

 

Your Aadhaar number should reach the address provided during enrolment normally within 90 days of enrolment. If not, the resident will need to call/email the UIDAI Contact Centre with the enrolment number.

 

For that click on http://services.ptcmysore.gov.in/Speednettracking/Track/UIDTrack.aspx



You'll get screen like this:

 

Enter the same information again here like your Enrolment number, date and time and click on verify.

You'll get the status from Indian Post department on when will you receive your Aadhaar card.

If you don't get the required information there, you need to contact the UIDAI contact centre for such queries.

 

Where to enrol for Aadhaar card?

If you've not enrolled for aadhaar card yet, it's time to wake up and start the process.

You need to visit http://appointments.uidai.gov.in/easearch.aspx and select your state, district and area. It will show to enrolment centre with contact details of the concerned person, starting date and ending date.

 

How to update your aadhaar data?

Another common query is how to update your aadhaar data. 

This query Has already been answered in detail here https://www.investmentkit.com/articles/2013/02/how-to-update-your-aadhaar-data/

 

Some Frequently Asked Questions on Grievance Redressal Mechanism

 

Will there be a grievance redressal mechanism?

Yes, there will be concern and issues that residents or UIDAI eco system partner may have in terms of enrolment, authentication and identity frauds etc. . The UIDAI has set up a Contact Centre that serves as a single point of contact for the organization. The existing channels of communications are :

Voice (Helpline number: 1800 1801947), FAX (080-2353 1947 ,Letter (P.O. Box number 1947, Bengaluru- 560 001) and E-mail ([email protected] ).

 

What is the Registrar / EA’s role in grievance resolution?

The registrar is expected to put in place a team that would serve to quickly address any matters requiring resolution that may pertain to the Registrar, but may be conveyed to the UIDAI Contact Centre. Queries / grievances which need Registrar/enrolment agency involvement will be transferred to the Registrar appointed nodal officer through a web portal. The time taken for resolutions will be finalized jointly.

 

What if a Resident gets rejected by the UIDAI and is not issued the Aadhaar no.?

The reason for rejection along with steps to be taken post rejection will be communicated to the resident and the Registrar.

 

What if a Resident misplaces his Aadhaar letter /forgets his Aadhaar no.?

The resident can contact the Contact Centre (through phone / letter / email) with the enrolment number and make a request for sending a second letter communicating the Aadhaar number. This may be a paid service. 

In case the Aadhaar number has been used to avail a service or benefit, the resident can contact the agency that offers the same, to obtain the Aadhaar number.

 

What if the Aadhaar letter does not get delivered to a Resident?

Your Aadhaar number should reach the address provided during enrolment normally within 90 days of enrolment. If not, the resident will need to call/email the UIDAI Contact Centre with the enrolment number.

 

What can the Resident do if there are spelling mistakes / other demographic error in his/her Aadhaar letter?

During enrolment, even when the data is entered, the resident can see the data entry and is expected to point out errors at this stage. Prior to finalization and printing of the Enrolment Acknowledgment, one more opportunity is presented to make corrections.

In the event that both opportunities are missed, the demographic correction may be carried out by visiting the enrolment centre within 48 hours of time of enrolment carrying the relevant documents and enrolment slip.

How to solve your Aadhaar Card related Problems?
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  1. dear sir

    i have supervisor , make a adhaar card in our city but my software is give me a error synchronization with cidr please try again later , how can solve this problems. please give me solution

    Please help me

    MOb. 91658xxxx









  2. I have sent Aadhar Data update/Correction form for request through post for my name change request to Aadhar card to UIDAI, post box no. 99, Banjara Hills, Hyderabad-5000034. As mentioned on site http://uidai.gov.in/. I wanted to know how to track status of my card….



  3. Sir
    My address
    Village
    Jingle jogia bari
    Post office
    Goplapur anand nagar
    Disstik
    MAHARAJGANJ
    UP
    Mobile number
    09651152xxx
    Mere pass risiving nahi hai hamare liye kya upay hai



  4. Enrolment no-1028/12152/00434 1028/12152/00435 1028/12152/00436 1028/12152/00437 abhi tak in numbaro ka aadhar card nahi aaya hai ! Mera mobile no-943195xxx pe iski jankari de kripya.



  5. sir, i am v.raju ….Nearly i enrolled 8 times to get Aadhar card,but i didn’t get Aadhar …pls rply me solution as early as possible







  6. dear sir / madam,

    My mobile number have been changed and registered phone is lost. so what can i do for downloading aadhar card. thanks

    • My mobile number 936802zzzz have been changed and registered phone is lost. so what can i do for downloading aadhar card. thanks



  7. I have not received Aadhar Card & I have lost my enrolment no.Thar’ why I am not able to getting the same. I have been enrolled in November-2013.
    Ph.no-9004471313
    Address:A/103, , RajhansApt, Chakradar Nagar, Nalla Sopara ( West ) – Thane – 401203 .







  8. Dear sir

    i beg to inform you that i had applied adhaar card of my wife 4 years ago & her name is Nilam rajesh kori
    unfortunately i have loss adhaar card of my wife so this time i dont have any proof of these are document.but i have only mobile no when i applied for adhaar card and no is 099532xxx

    pls do needful

    thanks
    Rajesh kori
    mob 96377xxx



  9. Dear Sir/Madam, I have enrolled last 2 years i don’t know actual date&month year is 2012. I have lost my enrollment slip i have not received my Adhara card till now. I kindly request you to please help me and send enrollment slip no,date&time. My address is: SHARMA SADAN, ROO



  10. i have lost my enrollment receipt i enrolled on 04/2012 my address: SHARMA SADAN xxxxx LUCKNOW. I request you please send my enrollment receipt no on my emailid.





  11. MY NAME IS SANJANA MISHRA AND MY UID SLIP IS LOST, SO I REQUEST YOU TO PLEASE TELL ME MY ENROLLMENT NO. AND DATE AND TIME.



  12. SIR/ MEDAM PLS. MY EID NO. IS 1335/32008/38548 22/12/2013 10;55;33 SIR MY DATE OF BIRTH IS 30/06/1986 YE HAI OR USHME AAPNE LIKHI HAI 01/01/1986 JO GALAT HAI PLS. THIK KR DI JAY AAPKI MEHRBANI HOGI



  13. Sir/Madam,

    Me and my spouse were issued with individual aadhar cards, a year ago,.
    We stay in GOA.

    We find that only the year of birth is entered in the card.

    We feel the DOB, as per details provided by us at the time of our submitting details, should be incorporated, as it

    will be a total ID proof.

    Because, the DOB is missing, at times, we are producing other documentary evidence as proof.

    Can we get our cards reissued with the DOB in it.

    Thanks/Regards,

    srinivasans..



  14. MY CORRECT DATE OF BIRTH IS 14/03/1977 BUT WRONGLY PRINTED DOB 01/01/1978 , MY ADHAR CARD NO. IS 839xxxx, PLS REPLY HOW SAME CAN BE CORRECTED AND CAN GET CORRECTED DOB ADHAR CARD?





  15. mai addhar cad addres cheng plez help me pleeeeez may aadhar nambar is 732xxxx plez cheng address s/o vali mahboob khan xxxxxxxxx mumbai.jacob circle,maharashtra,400011 ,,,,,,,,,,,,,,,,,,,,,,,,,, reyal address: s/o gulam rashixxxxxxxxxx 12 thenks for u plez plez plez



  16. I had given my correct name during enrolment, but in the card I got spelling mistake. Please make necessary correction and make sure that i can get the required one.



  17. Enrolment number 1090/13030/07225 on dated 31/03/2013 at time 10:31:15.
    Aadhar card is still under generation.It is over 9 months and my aadhar card is still under generation. Desperately needed aadhar card in different sectios.Please do necessary steps to provide my aadhar card.Mobile no.09xxxx



  18. I Mahendra Singh Chauhan my wife Snehlata Chauhan and daughter Neha Chauhan haven’t received our Aadhaar cards:
    cards details are as follows:
    1. Mahendra Singh Chauhan Enrolment No.-1093/11068/14478 Date-26/12/12 Time-15:42:37
    2. Snehlata Chauhan Enrolment No.-1093/11068/14474 Date-26/12/12 Time-15:44:32
    3. Neha Chauhan- Enrolment No.-1190/31123/53597 Date-26/12/12 Time-15:35:14

    I tried to download aadhaar card but it’s showing error,please help me.



  19. Enrolled on 01.03.2013 vide No. 1027/28107/07514 dated 01.03.2013 at 11.43.06.Card not generated so far even after 10 months of stipulated time by aadhar authorities. Should I go for a 2nd enrollment or will you kinly inform the status?You are requested to reply.



  20. I am sweta khaitan and i have not got my Aadhar card from 7 months lives in Giridih Enrolment No/1390/20002/00668 so i request you to please send my Aadhar card.



  21. my name is siddharth mohan pednekar i have enrolled aadhar card and my enrollment number is 1218/17739/87002/on 17/09/2011 12:54:22 till date i have not recieved my aadhar card kindly guide me where i should contact and my enrollment station location number is 356 my address is13 xxxxx2 KINDLY GUIDE ME



  22. Mera adhar card form jama kiya hua six month hogya hai mera Enrolment no. 1335/17004/00329 date 01/06/2013 time 17:20:02 mujhe adhar card ki bhut jarurat hai mhai card abhi tak nahi mila hai plese mere mail id par informition kro







  23. I have enrolled in aadhaar on 16th of December 2012 vide enrollment number 1208/71031/18735. but to date neither I have received reply nor aadhaar card. I have repeatedly given several complaints to aadhaar through net but of no use.



  24. My AADHAAR Card has not been generated even after 9 months of my enrolment. Enrolment done on 21-02-2013.
    Enrolment No.1377/40330/00141. AS on date AADHAAR card is necessary for all persons in India. As it understood AADHAAR
    card has to be generated within a period of 90 days of enrolment. I am not able to know the reason for non generation of the card. It may be generated & intimated through SMS or through email or even deliverd at the earliest.



  25. AADHAAR Card has not been generated even after 9 months of enrolment . Enrolment No.1377/40330/00140 on 21/02/2013. I am not able to knoe the reason for non-generation of the card.. This is required to submit to the Gas company & to the Bank to avail the government given subsidy system. In Bangalore it has been made compulsary now from December 2013. The same may be generated early & intimated by sms or by email after early generation of the card.

    • AADHAAr Card has not been generated even after 9 months of enrolment. Enrolment done on 21-02-2013 vide enrolment No. 1377/40330/00142. I am not able to knoe the reason for non generation of the card. The card is supposed to generated within a stippulated period of 3 months or so.. The AADHAAR may be generated & intimated by SMS or by email at the earliest.



  26. Enrolled on 27.07.2013 vide No. 2003/37016/10810 dated 27.07.2013 at 11.08.40.Card not generated so far even after 90 days of stipulated time by aadhar authorities. Should I go for a 2nd enrollment or will you kinly inform the status?You are requested to reply.





  27. I HAVE LOST MY ENROLLMENT SLIP OF AADHAAR CARD.FROM SANDEEP RAWAT S/O xxxxxxxxxxxxxxxx 144003, MOBILE NO. xxxxxxx,KINDLY SEND MY AADHAAR ENROLLMENT NO OR DATE & TIME ON MY E-MAIL



  28. my Enrolement No is1040/10462/06152 Date: 12/08/2012 16:12:30
    I could check status always showing error, suggest what to do and how to get my card.
    BL Sahoo.



  29. I have not received my enrollment receipt. Then how to gather my enrollment number. My mother enrollment receipt has also not sent. My address is venkata ganesh aleti, xxxxxxxxxxxxxxxxxxxxxxx, srikakulam. My voter I’d no: UEJ0478909. MY mother name is vijaya xxxxxxx, w/o xxxxxxx,female same address.pls tell and solve my problem



  30. My name harshal landge .At post khandbara tell Navapur Diss Nandurbar my adhar card missing give me sajetion





  31. My Aadhaar card No.is 6749 3543 0684, there is a mistake in relation row. In place ‘Husband’ there is printed ‘Father’. So, how to correct it ? Pliz instruct me, thanks.



  32. Respected Madam/sir

    i received my adhaar cards from online but my Fathers Name is incorrect , plz i want to correction my Father name ,

    My enrolment no 2017/90412/05290
    Date & time 24/02/2013, 14:13:54

    vinod kumar s/o sh. chander singh

    but in adhar cards father name is chandu singh

    Thanks



  33. my brother lost enrollment slip please how i get my enrollment number my detail as followed my name is SHAIKH IMAM MY ADDRESS IS, H.NO 1978, MASCONI, CUNCOLIM SALCETTE GOA. MY MOBILE IS +918605675166 AND 9158468380



  34. I have enrolled but i have not recieved the card and i have lost entrollment slip plz try to resolve the problem address of enrollment center muncipal corpation ambernath west maharashtra thane district



  35. i am an internet shop person. can u tell me how to download aadhar card for one mobile number only for downloading process . can u tell the solution



  36. adhar card enrolment slip ki jo uski print sahi ni hai jis kaaran uski date, time or enrolment no. padhne mein ni aa rahi hai. inh date,time or enropment no. ko mere phne ya E-mail id pe msg kr k batane ki kirpa kre …

    Dharmender kumar son of umrav singh



  37. I have no slip(duplicate copy) of enrolment no (uid no). I have been ragistered in february month .how i get my aadhar card.



  38. sir actualy mera enrolment slip gum ho gya h, aur mera aadhar card banane ke 4 month ho chuke hai,abhi tak nahi pahuncha hai.pls jaldi se mera aadhar card ki information mujhe is no. pe send kare.
    mob. no.-xxxxx





  39. my enrollment no is 1074/13092/00663
    my aadhaar no is 238394494153
    my aadhaar card is lost I want to make it new



  40. respeted sir,
    my sister aadhaar card a silling mistek . her name selling is ‘SIMA KUMARI’ but mistekly the name is printed in aadhaar card ‘SEEMA KUMARI GUPTA ‘ ……SO i requiest to you kind give a perfect solution .how to solove this problem?….MY sister all delails i mention in this application ……………………..
    NAME -SIMA KUMARI

    PLZ SOON REPLY……..







  41. Mr/Mrs,

    vicky sharma.

    Enrolment no.10559049700682

    date nd time. 21/09/2012
    06:23:41

    pin code 141014

    email id: xxxxxxxxxxxxx
    my adhaar card not recevied. Pls cheak nd solve this problem.

    Thanks.



    • Dear Sir

      My Aadhaar No is – 289248819864 and the PIN CODE written on the card IS WRONG as 641034 instead of 641029 .

      The EXACT PIN CODE for G.N.MILLS – P.O – COIMBATORE – TAMILNADU is 641029.

      Hence I request you to correct the PIN Code .





  42. Hai sir/madam i am i.durgaprasad.i have small spelling correction in my adhar card what can i do know to solve that problem.plz say me the crt answ







  43. pls update my mobile no xxxxx ,my enrol no is 1079/09090/07813,date is 18/11/2012 , time is 23:42:31,pls send Aadhaar card



  44. Sir , My Aadhaar card is not recieved , But my wife Aadhaar card is received . Both card is Same adderess and Same mobile No ,Same Booth, Enrolment No 1093/11030/27158 Enrolment Date 05/01/2012 10:39:22 . Please send me Aadhaar card Instead other solution may be done and inform me thankyou . njjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj



  45. sir ,
    I lost my Aadhar card and acknowledgment receipt and i enrolled in 2011. how to take my Adar card now ?rd missing



  46. sir ,
    I lost my Adar card and acknowledgment receipt and i enrolled in 2011. how to take my Adar card now ?rd missing











  47. sir
    i have applied for aadhar card no on 26.07.2012.detailsof.my enrolment no is 1171/21113/01507 date 26-07-2012 time 10:50:40.but i have not received my aadhar card no till date.pl.do the needful as much time has lapsed since my aplication.



  48. At Karvy in Andheri Centre, Finger print could not be obtained ever after trying for 4-5 times on different equipments. Application hence could not be made. How to proceed further? Any other form of obtaining the same?

    Sunita N.



  49. My Enrolment No.1067/11001/00001
    status is no known. Whenever I try
    to see its present status, it comes no
    such entry found.

    vinod aswani

    Pl let me know its status







  50. sir ,
    I lost my enrolled Adar card acknowledgment receipt and i enrolled in feb 2011. how to take my Adar card now ?
    mob no. 94493 77254



    • MY AADHAR CARD RETURN BACK , INCIFANT ADDRESS. NOW WHAT CAN I DO?
      Ranjit Reang , s/o Baju ban Riyan, Officers Quarter Lane, Non-Type Quarter No-19, Near Shihubihar H.S School,
      Krishnanagar, Agartala, West Tripura, Pin–799001.
      Mobile no- 9862220652. E-mail – [email protected]
      My Enrolment No – 1007/10384/78902 , Date – 29/11/2011 , Time -15:20:32
      Please post my aadhar card in this address. Thanking you.

      I have not reacived aadhat card. Now what can i do?
      Binati Reang , w/o Ranjit Reang, c/o Baju ban Riyan, Officers Quarter Lane, Non-Type Quarter No-19, Near Shihubihar H.S School,
      Krishnanagar, Agartala, West Tripura, Pin–799001.
      Mobile no- 9862220652. E-mail – [email protected]
      My Enrolment No – 1007/11298/59401 , Date – 28/11/2011 , Time -17:05:30
      Please post my aadhar card in this address. Thanking you.

      I have not reacived aadhat card. Now what can i do?
      Ekta Reang , D/O Ranjit Reang, c/o Baju ban Riyan, Officers Quarter Lane, Non-Type Quarter No-19, Near Shihubihar H.S School,
      Krishnanagar, Agartala, West Tripura, Pin–799001.
      Mobile no- 9862220652. E-mail – [email protected]
      My Enrolment No – 1007/11298/59403 , Date – 28/11/2011 , Time -17:17:45
      Please post my aadhar card in this address. Thanking you.

      I have not reacived aadhat card. Now what can i do?
      Bijoyata Reang , D/O Ranjit Reang, c/o Baju ban Riyan, Officers Quarter Lane, Non-Type Quarter No-19, Near Shihubihar H.S School,
      Krishnanagar, Agartala, West Tripura, Pin–799001.
      Mobile no- 9862220652. E-mail – [email protected]
      My Enrolment No – 1007/11298/59402 , Date – 28/11/2011 , Time -17:12:09
      Please post my aadhar card in this address. Thanking you.