How to check your Aviva life insurance policy details via SMS?

Aviva life insurance policy detailsPolicy details now on your finger-tips, sms +91 (0) 9880102266

In keeping with our commitment to providing superior service to our valued customers, Aviva is proud to announce a unique facility, whereby you can access your policy details through sms.

All you have to do is :



  • Go to ‘write message’ on your cell phone menu
  • Type the ‘Keyword’ Space ‘Policy number’ (for e.g. POLSTAT LLG1012345)
  • Send it to +91 (0) 9880102266

You will receive a response on the same number with the requested information. To avail of this service, your cell-phone number needs to match the number in company records. To update your numbers or for any additional queries, please contact their toll-free number at 1800-180-2266 (Monday to Saturday, 8am to 10 pm)

SMS Keywords

KeyWordsDescription
POLSTATCurrent policy status
PDDATEDue date of the next premium amount
SASum assured of the policy
FPAMTFirst premium amount paid
RPAMTPolicy’s total renewal amount paid to-date
NAVFund NAVs (Net Asset Value) of the policy
FUNITSFund units of the policy
FVALTotal fund value of the policy
PAMTPremium amount due on the policy






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