Market regulator Sebi has launched a toll free helpline for investors to provide guidance and assistance on various matters such as lodging complaints and transferring shares.
The number – 1800227575 – will be available to investors from all over India in 14 languages, the Securities and Exchange Board of India said in a notification today.
The service can be used for seeking guidance on issues ranging from status of companies and matters pertaining to other regulators that are not under Sebi's purview, to lodging complaints and getting information on opening demat and client accounts.
Investors can also seek assistance on different procedures like transfer and transmission of shares and initial public offerings (IPOs).
Initially, the service will be available in English, Hindi, Marathi, Gujarati, Tamil, Bengali, Malayalam, Telugu, Urdu, Oriya and Punjabi.
The service in Kannada, Assamese and Kashmiri will commence shortly, Sebi said.
The toll free helpline service will be available on all working days from Monday to Friday between 9:30 am and 5:30 pm.
In the initial phase, the following services will be available to the investors for guidance pertaining to:
- Status of companies – whether unlisted, sick, delisted, liquidated /wound up etc.
- Matters pertaining to other Regulators that are not under SEBI purview
- How to lodge a complaint
- Against whom to lodge a complaint
- Complaint status
- How to open a demat / client account etc.