How to check your SBI Life Insurance Policy details Online?

One of the common question asked to me from time to time is regarding checking the fund value of SBI Life insurance policies. Sometimes, they provide policy number and other personal details like mobile no., address, email id etc., which should not be shared on internet. Very few customers of SBI Life insurance knows that it's very easy to check their policy details online. So, today, I'm explaining the step-by-step procedure for same.

The procedure involves just 3 easy steps. But before that, make your SBI life insurance policy bond handy with you, as you'll need some details from there.

 

 

 

Step 1: Visit https://mypolicy.sbilife.co.in/Login/Registration1.aspx and enter you policy number, customer ID, and date of birth. These details are already in your policy bond.



 

Step 2. If the details entered are valid, information about the policy and the policy holder are displayed on the screen. Edit/Confirm your latest Email address and Phone number. Also fill in the login details and Submit. An email is sent to you, with a link to reset the password. Note: Your correct Email address is important for completing the registration process. Final Step for registration would require you to click the link sent to the below recorded email address. 



Step 3. Click on the link sent to your email address provided during registration. You would be automatically directed to a change password screen. Enter the password used during registration and select a new password. On successful change of password, your registration process is complete. Enjoy the services offered exclusively to our registered members.

The procedure is very simple and takes just few minutes to register.

Some Frequently asked questions (FAQ) on same are:

 

Forgot Password? 





To reset the password, click on Forgot password? Click here link on the home page. 





1. Enter the Login name, Customer/Client ID and Date of Birth. An email would be sent to your account to reset the password. 2. Click on the link provided in the email, you would be directed to reset password screen. Provide the answer to your hint question and select a new password.
Forgot Login Name? 





Login name is mentioned in the emails sent to your email id registered with us. Please refer to your email, to retrieve your login name. Incase, you are still not able to retrieve the login name, send a request to [email protected], with the following details: Policy Number, Customer/Client Id, Date of Birth and Email. Or contact us on toll free number 1800-222-123 or 1800 22 9090 on all days 9am to 9pm.
I have more than one policy, do I register again? 





You do not have to register again. Once registered, you can use Enroll Policy service, to add additional policies that you have. But you should be the policy holder for these policies
How do I find my Customer/Client ID? 





Customer ID or Client ID is mentioned on your welcome letter and the Policy Bond Document. If you are not able find the client ID, send a request to[email protected] with the following details: Policy Number, Name of the Policy Holder and Date of Birth or contact us on toll free number 1800-222-123 or 1800 22 9090 on all days 9am to 9pm.
I am facing difficulty in enrolling additional policies? 





Login name is mentioned in the emails sent to your email id registered with us. Please refer to your email, to retrieve your login name. Incase, you are still not able to retrieve the login name, send a request to [email protected], with the following details: Policy Number, Customer/Client Id, Date of Birth and Email. Or contact us on toll free number 1800-222-123 or 1800 22 9090 on all days 9am to 9pm.
Error messages displayed during Registration 





During Registration process, if the message displayed is: 





1. You are already a registered customer. Please login to view your policy details If the above message is displayed, your have already been registered. Please login to view policy details. If you do not remember the password, user Forgot Password link in the home page. If you do not remember login name, follow the process mentioned in Forgot Login Name? For further clarifications, send a request to [email protected], with the following details: Policy Number, Name of the Policy Holder, Customer/Client ID and Date of Birth. Or contact us on toll free number 1800-222-123 or 1800 22 9090 on all days 9am to 9pm. 2. The details you have entered are incorrect. Please try again. If the above message is displayed, Please check the details and re-enter. If the error persists, send a request to[email protected] with the following details: Policy Number, Name of the Policy Holder, Customer/Client ID and Date of Birth or contact us on toll free number1800-222-123 or 1800 22 9090 on all days 9am to 9pm.
How to change/update my email? 





You can change your email id after login under Profile Related tab >> Change Email Tab. If you have provided an invalid email id during registration and wish to change the email id, send a request to [email protected], with the following details: Login Name, Policy Number, Customer/Client Id, Date of Birth and Email. Or contact us on toll free number 1800-222-123 or 1800 22 9090 on all days 9am to 9pm
Can I pay online premium? 





Yes, on our website www.sbilife.co.in, a tab is provided with Pay Premium Online. You need to click that
Do I need to be a registered customer? 





No, you can pay premium without getting registered, known as bullet payment method.
I am a registered customer on your portal, how can I pay premium online? 





Once you log-in on Mypolicy portal, under Transaction menu, option of Pay Premium Online is given. All your enrolled policies are listed there. You may select the policy for which you wish to pay.
How can I pay Premium online? 





Please click Pay Premium Online tab. You will be diverted to a screen where you need to give Policy no and the date of birth. Mobile no is optional. If the policy no and the date of birth is matching with our database, you will be allowed to proceed further for payment. In case they are not matched, please check policy no or date of birth entered.
Is credit card accepted for payment? 





Please click Pay Premium Online tab. You will be diverted to a screen where you need to give Policy no and the date of birth. Mobile no is optional. If the policy no and the date of birth is matching with our database, you will be allowed to proceed further for payment. In case they are not matched, please check policy no or date of birth entered.
Through which credit card can I make payment? 





Yes, the payment can be made through Visa, Master, Diners & American Express Cards.
I am a netbanking customer, can I pay through Online? 





Yes, the payment can be made through netbanking, provided you are a netbanking customer of the bank listed in the site.
Can I pay premium for my lapse policy? 





No, Payment is accepted only for inforce policies within 11 days for monthly policies and 25 days for non-monthly policies from the premium due date. For lapse policies, you need to contact the nearest SBI Life Office.
Can I make the payment in advance? 





Payment can be made 25 days in advance for non monthly frequencies and 15 days in advance for monthly frequency.
When units will be allocated for my ULIP policy? 





Units allocation depends on the time and date of transaction and also on the premium due date. If payment is made before 3.00 pm on a business working day, the units will be allocated at the closing NAV declared for the day. If it is done after 3.00 pm, then the closing NAV of the next business working day is applicable. The premium should have fallen due on that day. If the premium is paid in advance, then units will be allocated on the due date of premium.
Can I get receipt immediately for the payment made? 





We have provided for an online acknowledgement receipt for the successful transaction, which can be printed and preserved for future reference.
When I will get final receipt from the Company? 





In case of Non-ULIP Policies, it will be dispatched to you after three working days. In case of ULIP policies, the receipt will be dispatched after three days from the date of allocation of premium.
What should I do if my transaction gets failed? 





First please confirm that the amount is debited/charged to your bank account/Credit card account. If it is already debited, please do not attempt to pay again and mail your query to [email protected] If your account is not debited, you may make the payment.
My account is debited; still I did not get the success message on the screen? 





Please mail your query with the order no and/or policy no to [email protected]
Is any extra charge is payable to avail this service? 





No, it is absolutely free for you.
What is the contact point for any queries? 





For online payment related queries, please email to [email protected] with your policy no and brief description of the query.
When can I see the updated premium on the website? 





This facility is available only to the registered customers of Mypolicy. You can see the premium updation after three working days from the date of transaction provided in ULIP policies, the premium is not paid in advance.
Can I pay premium for the policies in the name of my family members? 





You can pay premium online for the policies on the life of yourself, spouse and your children.
How to check your SBI Life Insurance Policy details Online?
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  1. My sbi life policy no 1k078096707, i want details of my policy amount till date, i want to total statment starting to till date , and if my premium due than please give me the premium amt. and due date the same . my cell no 94313****









  2. Sar mere policy nab.51012442204h jiski sampuran jankari mire mail id par bhij do muje policy ki jankari nhi mil paye H







  3. Sir I will paid my sbi life 2nd premium but I have no any premium receive copy. please solve my problem?





  4. Dear sir, last month Oct.2016 I paid my sbilife first premium but I have not get a my policy number so I Request for my policy number please send my mail id Thanks, D.K.Adke

    • Adke,
      Please check with customer care department of SBI Life insurance co. for your policy no. You may need to provide application no., cheque details etc. to them.
      Hope it will help you.
      Admin







  5. SIR I AM NOT FINDING MY POLICY DOCUMENT WHICH I WAS GIVEN BY THE BANK. HOW CAN I GET MY POLICY NUMBER NOW? ALSO I HAVE TO PAY PREMIUM FOR 2016? SO PLZ HELP ME IN FINDING POLICY NO….





  6. DHANANJAYA BEHERA-2ND OCTOBER 2016 AT 9.18PM

    Dear Sir, last month(september-2016) I paid my sbilife last premium. Today I get a letter for REQUEST FOR BANK DETAILS UPDATION. I want to know in which process I will update my details through net. THANKS



  7. Sir my name is Nongmaithem Binoy singh I have take a SBI Insurance policy on 2009 or 2010 I forgot it but my policy no is 9003278907 So sir could you please share me some information about my policy is active or not and what is the name of my policy name



  8. Please reply my policy details and NAV OR Value :-

    My Policy No.-(1) 340 07233 009 = SBI Life Maha Anand
    (2) 230 46499 202 = Horizon-II
    My details :-

    gmail.com





  9. Sir
    Main smart money back gold ka customer hun.
    Policy no 1N025827803′
    D.o.b 30/10/1988 jo 21/03/2015 ko 15790 ko amt kata hai: jabki yearly premium 12927 Rs. hai.
    Pls mujhe 2015 to 2016 ki lekha jokha aur es insurance ka benifit ki information chahiyechahiye.pls pls.



  10. Sir I have an sbi policy bearing No. 35067646507 which was opened on dated 8th August, 2014. Now the policy has been lapsed due to some financial problems. Sir can I continue the policy, if I will continued the policy how much interest should I pay including monthly premium. Sir my next question is how can I change my nominee ? Give me detail suggestions earliest please. Regards …



  11. Sir my sbilfeinscrence bond I forget i don’t know that policy no .so pls help me how to get to the my policy.
    Chintada appannadora
    Sbi.kotturu



  12. Sir meri do policy hai dono march 2015 ko karyai the sir aik policy 3 machine chali fir band ho gye jiska no hai 1p003040406kya main isko dobara chaloo kar sakta hu nahi to muje mere 3 mahine ke paise mil sakte hain next . sir meri dosri policy chal rahi hai liken meri pass uski koi detail nahi hai kyonki Jo meri phone no diya tha bha gum ho gya hai sir merit dosri policy ka no hai 1P002314409 sir please muje dono policy me bare main detail we batain mera mobile no hai 8493860210 Name Ravinder Kumar

    • mera sbi life police no 44054514904 he me usko cancel kid ho lekin mera peisa 1month huahe Lehigh Aviv tak Paisa air nehi









  13. my policy no.-is 33021114108 SBILIFE-SMART ULIP DT-18-11-2009.PLEASE MAY I KNOW MY POLICY S MATURITY VALUE.



  14. Sir,mam
    Mypolocynumber 56009586305 ID 29394634
    DOB 25/01/1971.pay premium for SBI life flexy in SBI saving account number 35378919990 transaction reference number POS 606509010745 05/03/2016.
    Please my anclowgement number send
    Or details





  15. My name is Nageswari my policy no 49003522904 my amount how money have now pls inform my mobile no 9500479349







  16. Respected sir |madam
    I m a policy holder sine 2012 ..Subh Nivesh for 10 yrs plan ..i would like to detail my policy so plz provude me



  17. I PRABIR KUMAR SAHA P.F NO.1280295 (STAFF OF SBI)HAVE FORGOTEN MY POLICY NO.OF 3 POLICY AT YOUR END.PLEASE SEND TO ME THE ALL POLICY NO.AND OBLIGE



    • It seems you’ve mentioned wrong DOB in policy form. Check the same with your policy documents. After that, call customer care department to rectify the same.
      Admin



  18. Sar mera new user ID nhi khul rha hai. In. valid email id likh rha hai mera p.n. 1p006577404 hai p.holdar ka nam rajkumar Gupta. 10/08/1985 d.o.b hai

    • Rajkumar, check your login credentials once again and try to use some different browser. In case of problem, call customer care department.
      Admin





  19. After several sms from my mobile to no.56161 I can not receive any mail to my mail id for e-statement of my policy no 49005293808,customer id-1356865 and my dob-17th july 1968







  20. Recently I have paid instalment amount through ECS of my policy No 50001662310. The receipt of acknowledge is very essential to me for future references, as well as the status of units alloted and thier values may please be furnsh to my mail id



  21. Recently,(i.e on 19/11/2015 )I have paid due instalment amount through ECS to my policy No.50001662310. And requesting to provide receipt of acknowledgement for future references, as well as communicate the latest units and thier values may please be mail to my email.



  22. sir ;
    I had been submit my policy document .my policy no – 35005972902 . we wants to my policy mechurity amount.



  23. Paid the annual premium of rs.30,000/- in 3rd week of Oct.2015. Meantime, I have also sent address change form, along with the required papers to change my address. But so far I have neither received premium paid certificate nor communication for having changed my address in your books of accounts. Please do needful in the matter.



  24. Policy no 14006985206 SBI Life Money Back plan option – 2 term 15 years 3rd survival benefit 20000/- not yet received



  25. my policy no. 14049418704 and payment of premium already done of this policy dated 21/09/2015. request we have provided an ackowledgement receipt for the successfull tranjaction, which can be print and preserve for future reference on my email id- [email protected]













  26. I AM A TAKE VRS FROM BANK SERVICE DATED-31/03/2015.I DO NOT PAID INSULMENT OF SBILIFE
    GROUP INSURANCE POLICY FRO APRIL2015.I HAVE TO CLOSE THE POLICY,SO WHAT I DO NOW.PLEASE REPLY TO ME.



  27. i have smart performer policy i completed my five payment. i want to know if i want loan can you give me loan on this policy my policy no is 44025384207.











  28. my policy no is 44035957007 and my wife policy no is 51003923201 give me total amount on thease policies

















  29. I Have a policy of 10 years which having only 5 years installments( 60nos).
    policy no : 3402906xx5. policy starts on Dec-2009.Now I have completed the 60 nos of installments.How you claim for installnent of the said policy.kindly reply me before the installment cutting.
    A.M.Patil.
    205,Harmony CHS,Plot no-6,sector-1,Near Apana Cinema,Khanda Colony,New Panvel(W).



  30. Q.1]sbi life hospital cash policy no.46001513106 / 17.11.2011 =Status?and premium AMOUNT? Q.2]SBI Horizon policy no. 18006073703 premium Rs.12000/- ==STATUS AND MATURITY DATE?



  31. Dear sir,

    We give below the following policies due dates for making payments –

    14004416802
    36004859903
    34008987806
    1B001797008
    14048137104
    56016515707
    1B004362601
    23041510208
    1NO03154203

    This is for your informaiton.

    S B Kukanoor
    Gammon India Ltd.,
    Nagpur
    Mob No. 997050xxx









  32. when I entered my password to register policy then it notify me that “error occurred while saving the data please check your password” reply me







  33. MY NAME RAJKARAN SINGH MY POLICY NO 35033226808 MY FATHER NAME GURMEJ SINGH BUT POLICY TYPE BURMEJ SINGH PLEASE CHANGE MY FATHER NAME



  34. i want to close my sbi life long pension plan. so what is the procedure of cancellation to policy?
    give me details.



  35. when I entered my password to register policy then it notify me that “error occurred while saving the data please check your password” reply me



  36. My sbi life policy no 17000242809, i want to details of my policy amount till date, i want to total statment starting to till date , my cell no xxxxxx



  37. I got myself insured under the scheme “unit Plus II Pension and my Policy No:- is 28014913707 and risk date is January 04,2008 for Rs 50,000 as I want to surrinder the same and want to get my money back. Pls advice .





  38. my policy no-23007521709 my DOB 21/O7/78 MY MOBIL IS 91 9414182713.I now my fund value today at my mobile. thanks





    • You’ve to visit the branch of SBI life insurance with original and photocopy of PAN card and address proof. They will provide the necessary form to fill up.
      Hope it will help you.
      Admin





    • Hello Lelin,

      It’s there in initial pages of your policy bond. You can also call SBI life customer care department and ask them the same after providing your policy number.

      Hope it will help you.
      Admin







  39. SBI Life – Smart- ULIP (series – II), Policy No xxxxxxxx
    How to market price at present of this policy?
    No. of share 5000



  40. i want to close my sbi life long pension plan. so what is the procedure of cancellation to policy?
    give me details.

    • You can surrender this policy from 2nd year onwards, if you’ve paid 1st year premium. Surrender value will be calculated after deducting surrender charges viz. 15% in 2nd year.

      You need to visit the nearest branch of SBI life with original policy bond, cancelled cheque and ID card.

      Hope it will help you.
      Admin



  41. Sir,
    my sbilife policy No. xxxxxx and D O B is xxxxx. recieved on 15 Dec’ 2012. I couldn’t recieved my bond form now the day on my temporary address. Request send my customer ID also for seeing my policy details on web. Request reply on my email ID.

    • First get in touch with customer care department to get policy bond. You can not proceed with your maturity amount or your nominee can not proceed in case of mis-happening without policy bond. You can not just specify any address in application form to get documents. You need to give address proof also. Did you give that at the time of submission of application form?
      Admin



  42. Hello,

    I have registered in SBI LIFE INSURANCE and sent an Query through website.Could you please tell me where I would get a reply ,Would it get to my mail id.?

    Regards
    sandeep

    • Yes, you’ll get the reply by email. You must have got request no. and confirmation email in your Inbox. If it is not there, check your Spam folder.
      Admin



    • If it is a ULIP Plan and you’ve paid even 1 year full premium, you can surrender your policy and get the money back after the lock-in period. The rules for traditional plans like money-back, endownment plan are different. You need to give premium for at least 3 years to get paid up value and that too will be very less. Anyhow, you should contact the customer care of SBI life for exact details and value of your money.

      Admin



    • Cust. ID is given in your policy bond. Please check from there. You can also call SBI Life customer care department and they can also tell you the same after proper verification.
      Hope it will help you.
      Admin





  43. My policy NOxxxxxxx Cust id is xxxxxxx and DOB is xxxxxxx. I am not Able to register My a/m policy because cursor is not working in password coloumn. help me to register my policy as soon as possible

    • Seems the problem of your browser. Try on Google chrome or Opera browser and you’ll be able to register your policy.
      Hope it will help you.
      Admin



  44. My policy No. is 30008153302 Cust id is 15772385 and DOB is 19/9/1953. I am not Able to register My a/m policy because cursor is not working in password coloumn. help me to register my policy as soon as possible