how to solve this prob?

I went to SBI ATM, on 1 march 2010. But when i inserted the atm card its showina message -“sorry unable to process”. I tried in PNB also but the same message came. However i am able to get the mini statement of my account but i am not able to withdraw any money from my account. Please help and reply as soon as possible.

why “srry unable to process ” this msg showing .. ..

Thanks and regards