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One of the common question asked to me from time to time is regarding checking the fund value of SBI Life insurance policies. Sometimes, they provide policy number and other personal details like mobile no., address, email id etc., which should not be shared on internet. Very few customers of SBI Life insurance knows that it's very easy to check their policy details online. So, today, I'm explaining the step-by-step procedure for same.
The procedure involves just 3 easy steps. But before that, make your SBI life insurance policy bond handy with you, as you'll need some details from there.
Step 1: Visit https://mypolicy.sbilife.co.in/Login/Registration1.aspx and enter you policy number, customer ID, and date of birth. These details are already in your policy bond.
Step 2. If the details entered are valid, information about the policy and the policy holder are displayed on the screen. Edit/Confirm your latest Email address and Phone number. Also fill in the login details and Submit. An email is sent to you, with a link to reset the password. Note: Your correct Email address is important for completing the registration process. Final Step for registration would require you to click the link sent to the below recorded email address.
Step 3. Click on the link sent to your email address provided during registration. You would be automatically directed to a change password screen. Enter the password used during registration and select a new password. On successful change of password, your registration process is complete. Enjoy the services offered exclusively to our registered members.
The procedure is very simple and takes just few minutes to register.
Some Frequently asked questions (FAQ) on same are:
| Forgot Password? To reset the password, click on Forgot password? Click here link on the home page. 1. Enter the Login name, Customer/Client ID and Date of Birth. An email would be sent to your account to reset the password. 2. Click on the link provided in the email, you would be directed to reset password screen. Provide the answer to your hint question and select a new password. |
| Forgot Login Name? Login name is mentioned in the emails sent to your email id registered with us. Please refer to your email, to retrieve your login name. Incase, you are still not able to retrieve the login name, send a request to mysupport@sbilife.co.in, with the following details: Policy Number, Customer/Client Id, Date of Birth and Email. Or contact us on toll free number 1800-222-123 or 1800 22 9090 on all days 9am to 9pm. |
| I have more than one policy, do I register again? You do not have to register again. Once registered, you can use Enroll Policy service, to add additional policies that you have. But you should be the policy holder for these policies |
| How do I find my Customer/Client ID? Customer ID or Client ID is mentioned on your welcome letter and the Policy Bond Document. If you are not able find the client ID, send a request tomysupport@sbilife.co.in with the following details: Policy Number, Name of the Policy Holder and Date of Birth or contact us on toll free number 1800-222-123 or 1800 22 9090 on all days 9am to 9pm. |
| I am facing difficulty in enrolling additional policies? Login name is mentioned in the emails sent to your email id registered with us. Please refer to your email, to retrieve your login name. Incase, you are still not able to retrieve the login name, send a request to mysupport@sbilife.co.in, with the following details: Policy Number, Customer/Client Id, Date of Birth and Email. Or contact us on toll free number 1800-222-123 or 1800 22 9090 on all days 9am to 9pm. |
| Error messages displayed during Registration During Registration process, if the message displayed is: 1. You are already a registered customer. Please login to view your policy details If the above message is displayed, your have already been registered. Please login to view policy details. If you do not remember the password, user Forgot Password link in the home page. If you do not remember login name, follow the process mentioned in Forgot Login Name? For further clarifications, send a request to mysupport@sbilife.co.in, with the following details: Policy Number, Name of the Policy Holder, Customer/Client ID and Date of Birth. Or contact us on toll free number 1800-222-123 or 1800 22 9090 on all days 9am to 9pm. 2. The details you have entered are incorrect. Please try again. If the above message is displayed, Please check the details and re-enter. If the error persists, send a request tomysupport@sbilife.co.in with the following details: Policy Number, Name of the Policy Holder, Customer/Client ID and Date of Birth or contact us on toll free number1800-222-123 or 1800 22 9090 on all days 9am to 9pm. |
| How to change/update my email? You can change your email id after login under Profile Related tab >> Change Email Tab. If you have provided an invalid email id during registration and wish to change the email id, send a request to mysupport@sbilife.co.in, with the following details: Login Name, Policy Number, Customer/Client Id, Date of Birth and Email. Or contact us on toll free number 1800-222-123 or 1800 22 9090 on all days 9am to 9pm |
| Can I pay online premium? Yes, on our website www.sbilife.co.in, a tab is provided with Pay Premium Online. You need to click that |
| Do I need to be a registered customer? No, you can pay premium without getting registered, known as bullet payment method. |
| I am a registered customer on your portal, how can I pay premium online? Once you log-in on Mypolicy portal, under Transaction menu, option of Pay Premium Online is given. All your enrolled policies are listed there. You may select the policy for which you wish to pay. |
| How can I pay Premium online? Please click Pay Premium Online tab. You will be diverted to a screen where you need to give Policy no and the date of birth. Mobile no is optional. If the policy no and the date of birth is matching with our database, you will be allowed to proceed further for payment. In case they are not matched, please check policy no or date of birth entered. |
| Is credit card accepted for payment? Please click Pay Premium Online tab. You will be diverted to a screen where you need to give Policy no and the date of birth. Mobile no is optional. If the policy no and the date of birth is matching with our database, you will be allowed to proceed further for payment. In case they are not matched, please check policy no or date of birth entered. |
| Through which credit card can I make payment? Yes, the payment can be made through Visa, Master, Diners & American Express Cards. |
| I am a netbanking customer, can I pay through Online? Yes, the payment can be made through netbanking, provided you are a netbanking customer of the bank listed in the site. |
| Can I pay premium for my lapse policy? No, Payment is accepted only for inforce policies within 11 days for monthly policies and 25 days for non-monthly policies from the premium due date. For lapse policies, you need to contact the nearest SBI Life Office. |
| Can I make the payment in advance? Payment can be made 25 days in advance for non monthly frequencies and 15 days in advance for monthly frequency. |
| When units will be allocated for my ULIP policy? Units allocation depends on the time and date of transaction and also on the premium due date. If payment is made before 3.00 pm on a business working day, the units will be allocated at the closing NAV declared for the day. If it is done after 3.00 pm, then the closing NAV of the next business working day is applicable. The premium should have fallen due on that day. If the premium is paid in advance, then units will be allocated on the due date of premium. |
| Can I get receipt immediately for the payment made? We have provided for an online acknowledgement receipt for the successful transaction, which can be printed and preserved for future reference. |
| When I will get final receipt from the Company? In case of Non-ULIP Policies, it will be dispatched to you after three working days. In case of ULIP policies, the receipt will be dispatched after three days from the date of allocation of premium. |
| What should I do if my transaction gets failed? First please confirm that the amount is debited/charged to your bank account/Credit card account. If it is already debited, please do not attempt to pay again and mail your query to mycare@sbilife.co.in. If your account is not debited, you may make the payment. |
| My account is debited; still I did not get the success message on the screen? Please mail your query with the order no and/or policy no to mycare@sbilife.co.in |
| Is any extra charge is payable to avail this service? No, it is absolutely free for you. |
| What is the contact point for any queries? For online payment related queries, please email to mycare@sbilife.co.in with your policy no and brief description of the query. |
| When can I see the updated premium on the website? This facility is available only to the registered customers of Mypolicy. You can see the premium updation after three working days from the date of transaction provided in ULIP policies, the premium is not paid in advance. |
| Can I pay premium for the policies in the name of my family members? You can pay premium online for the policies on the life of yourself, spouse and your children. |
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{ 34 comments… read them below or add one }
My policy No. is 30008153302 Cust id is 15772385 and DOB is 19/9/1953. I am not Able to register My a/m policy because cursor is not working in password coloumn. help me to register my policy as soon as possible
How can i register my sbilife policy(No-14001530701)?
My policy NOxxxxxxx Cust id is xxxxxxx and DOB is xxxxxxx. I am not Able to register My a/m policy because cursor is not working in password coloumn. help me to register my policy as soon as possible
Seems the problem of your browser. Try on Google chrome or Opera browser and you’ll be able to register your policy.
Hope it will help you.
Admin
i canont enter the password during the Registration process, what can i do
i am trying to get customer id but unable to retrieve please help
Cust. ID is given in your policy bond. Please check from there. You can also call SBI Life customer care department and they can also tell you the same after proper verification.
Hope it will help you.
Admin
wat should i do if my policy is terminated,how would i get my amount back…
If it is a ULIP Plan and you’ve paid even 1 year full premium, you can surrender your policy and get the money back after the lock-in period. The rules for traditional plans like money-back, endownment plan are different. You need to give premium for at least 3 years to get paid up value and that too will be very less. Anyhow, you should contact the customer care of SBI life for exact details and value of your money.
Admin
Hello,
I have registered in SBI LIFE INSURANCE and sent an Query through website.Could you please tell me where I would get a reply ,Would it get to my mail id.?
Regards
sandeep
Yes, you’ll get the reply by email. You must have got request no. and confirmation email in your Inbox. If it is not there, check your Spam folder.
Admin
Sir,
my sbilife policy No. xxxxxx and D O B is xxxxx. recieved on 15 Dec’ 2012. I couldn’t recieved my bond form now the day on my temporary address. Request send my customer ID also for seeing my policy details on web. Request reply on my email ID.
First get in touch with customer care department to get policy bond. You can not proceed with your maturity amount or your nominee can not proceed in case of mis-happening without policy bond. You can not just specify any address in application form to get documents. You need to give address proof also. Did you give that at the time of submission of application form?
Admin
i want to close my sbi life long pension plan. so what is the procedure of cancellation to policy?
give me details.
You can surrender this policy from 2nd year onwards, if you’ve paid 1st year premium. Surrender value will be calculated after deducting surrender charges viz. 15% in 2nd year.
You need to visit the nearest branch of SBI life with original policy bond, cancelled cheque and ID card.
Hope it will help you.
Admin
SBI Life – Smart- ULIP (series – II), Policy No xxxxxxxx
How to market price at present of this policy?
No. of share 5000
Am trying to enter date of birth but i cannot ,,,pls help me
I want check my datil
I am trying to get customer id but unable to retrieve it in policy bond. Please help
Hello Lelin,
It’s there in initial pages of your policy bond. You can also call SBI life customer care department and ask them the same after providing your policy number.
Hope it will help you.
Admin
Dear sir,my policy no is 56019092803 how can i get the status of my policy.
sir,
how to change over own address……..
You’ve to visit the branch of SBI life insurance with original and photocopy of PAN card and address proof. They will provide the necessary form to fill up.
Hope it will help you.
Admin
My policy no 24084597108 & client I’d 20696973
I required to registrations for online.
my policy no-23007521709 my DOB 21/O7/78 MY MOBIL IS 91 9414182713.I now my fund value today at my mobile. thanks
You may download your Aadhaar card online also.
Check http://www.investmentkit.com/articles/2013/03/how-to-download-your-aadhaar-card-online/
Hope it will help you.
Admin
I cannot find my customer id please help.
It’s mentioned in your policy bond. You can call their customer care department for assistance.
Admin
I got myself insured under the scheme “unit Plus II Pension and my Policy No:- is 28014913707 and risk date is January 04,2008 for Rs 50,000 as I want to surrinder the same and want to get my money back. Pls advice .
Please get in touch with customer care department of SBI life insurance. You can’t this information online.
Admin
My sbi life policy no 17000242809, i want to details of my policy amount till date, i want to total statment starting to till date , my cell no xxxxxx
when I entered my password to register policy then it notify me that “error occurred while saving the data please check your password” reply me
i want to close my sbi life long pension plan. so what is the procedure of cancellation to policy?
give me details.
Please visit the branch with original policy bond, ID card and cancelled cheque.
Admin